Tripnett – Privacy Policy
Your privacy plays an important role for Tripnett. We believe that customers have the right to know about the privacy policy followed by us. Tripnett understands the value of information that is being collected, used, disclosed and stored.
The idea of this privacy policy is to educate customers about what personal information is captured and used by us. We also assure you that your information will never be shared with any third parties at the time of registration.
Collection of Personal Information
Personal information is valid data that is used to identify a particular person and contact them. Tripnett requests its customers to share their personal information directly or indirectly through a third party. However, we do not collect any type of information without your permission or knowledge. Our Tripnett Team takes reasonable steps to protect the security of the information we collect from you.
Customers will generally share their personal information in the following circumstances:
- When you book your tickets or any holiday package through our website, you will be asked for information like email, letter, fax, and so on.
- At the time of registration, the customer service team may request you to participate in competitions or subscribe to promotional newsletters.
- When you take part in surveys, you may be directed to a link asking for personal details. Your privacy is 100% protected by us.
Use of Personal Information
We use the personal information of users in a beneficial way to both of us. The collected information is used and transferred to third parties for booking, enquiry and transaction processes. You should know that the information gathered from you may be processed outside India as we need to arrange the products and services requested by you. Customers will be asked to confirm acceptance of the sharing of information at the time of booking.
The personal information collected from you will be used to send Tripnett’s latest product announcements, promotions, offers and events. It helps us to improve our products and offerings to a great extent. Customers have the option to unsubscribe from these announcements at any time.
We mainly use your information to upgrade our current products, services, content and advertising. Sometimes, the collected personal information will be used internally for research, analysis and auditing.
Use of Non-Personal Information
Non-personal information refers to data that does not identify a particular user. This includes browser type, operating system, occupation, language, location, pin code and device identifier. Tripnett collects this type of information to enhance the user experience as well as our products and services.
Use of Cookies and Technologies
Cookies play an important role in offering the best user experience for all our valuable Tripnett customers. Most web browsers accept cookies, while others require changes to be made in the browser settings. Users can easily control and delete cookies at any time.
We make use of cookies to upgrade our online services, applications, advertisements and email messages. Generally, cookies are used to identify certain information like passwords, list of pages visited, and your session at a particular website.
Tripnett assures that we do not use cookies to identify your personal information or share your privacy with any third parties.
Disclosure to Third Parties
Tripnett has the right to share personal information as required with third parties. It is mainly shared for matters relating to booking, reservation, blocking or any such activity initiated by users.
Service Providers and Partners
Tripnett Private Limited may disclose personal information to companies that offer services such as information processing, developing customer data, conducting customer research and handling satisfaction surveys.
With Whom Your Personal Information is Shared
We usually share anonymous information and reports with our reputed suppliers, advertisers or potential business partners. Tripnett requests all customers to read over the privacy policy before the booking process so they can understand our policies in detail.
Changes to this Privacy Policy
Tripnett reserves the right to change this policy at any time. Users are required to check the page periodically as we are not responsible if users do not read our policy. However, we will notify customers about any changes made to the privacy policy through email or post.
If you have any questions or queries, please feel free to contact us any time.
We are eager to hear your comments regarding our privacy policy. For more details, contact us at ganesh@tripnett.com and we will respond to your need immediately.